ATTENTION PLEASE READ
UPDATE: Additional Capacity is on-line and the move is on track. We'll be closed 2/6 as we move Order Fulfillment operations to the new location. We'll be fully operational out of the new shop over the weekend. With the demands of moving, I'm doing to best I can to respond to all customer service inquires. I appreciate your patience with my response - I'll get to all of them, ASAP! Lead times remain at 7 business days, until we're stable.
As many of you know, we were severely impacted by a microburst back in mid‑October ’25 that reduced our order fulfillment and R&D capacity. Since then, we’ve been working seven days a week to meet customer demand while searching for a new facility.
I’m pleased to announce that we are beginning our company move this week, with completion scheduled for early Feb'26. This move will triple our manufacturing and order‑fulfillment capacity and allow us to restart R&D efforts for new products.
Our current order‑fulfillment lead times have been extended to 7 business days (subject to change) due to: 1) extremely high demand for our products, and 2) the strategic relocation of parts of the business to the new facility to minimize disruptions.
As mentioned previously, we are extremely grateful for your patience. Please know that we are working tirelessly to get all orders out the door as quickly as possible.
If you have any questions, feel free to reach out. Thank you for your business.
Jason and the Ark Team
Toyota Highlander 2020+ 4th Gen
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